CAPOW Booking Policy

By making a booking with CAPOW Guiding Inc. (“CAPOW”), you acknowledge that you have read, understood, and agreed to the following terms and conditions.

 

Blanket Glacier Chalet (BGC) – Booking Options

Option 1 — Individual Spots (14 Guests)

Price: $2,698 + tax per person
(Increases to $2,775 for any unpaid balances after October 1)

How it Works

• Groups confirm intent to return within two weeks of invitation.
  
  
• 14-person minimum.
  
  
• Each guest must submit their deposit by May 1.
  
  
• After May 1, CAPOW reserves the right to fill any spots without deposits.
  
  
• Each guest pays their own deposit and remaining balance.
  
  
• All deposits are non-refundable. Guests who can no longer attend may find a replacement guest, subject to CAPOW approval.
  
  
• Balance reminder emails begin September 1.
  
  
• Final individual payments are due October 1.
  
  
• Any unpaid balances after October 1 increase to $2,775.
  
  
• If a balance remains unpaid by November 1, the trip leader may find a replacement guest, or CAPOW reserves the right to fill the spot.
  
  

Best For

• Groups unsure they will reach 14 guests.
  
  
• Groups who prefer individual payments rather than one consolidated payment.
  
  

Option 2 — Private Lodge (Exclusive Use)

Flat Price: $37,772 + tax

How it Works

• Groups confirm intent to return within two weeks of invitation.
  
  
• Trip leader submits a 20% deposit by May 1.
  
  
• Trip leaders may pay in installments, but all funds need to be received by CAPOW by October 1.
  
  
• Reminder emails begin September 1.
  
  
• Trip leader collects funds and submits one group payment.
  
  

Best For

• Groups who want guaranteed private lodge use.
  
  
• Trip leaders who prefer managing a single consolidated payment.

 

Cancellation & Refund Policy- Blanket glacier chalet

Guest-Initiated Cancellations

Prior to October 1st

• Deposits hold your spot. Any spot without a deposit is subject to CAPOW discretion and can be filled by CAPOW Guiding. 
  
• Deposits are non-refundable

After October 1st

• Final balance is due. If you choose to cancel after October 1st, no refunds are provided
  
  
• Guests may find a replacement participant for their spot, subject to CAPOW and/or group approval.

Day Guiding & AST Courses — Payment Terms

• A 20% non-refundable deposit is required at time of booking.
  
  
• Remaining balance is due 60 days prior to the trip start date. If booking is made within 60 days, guest pays full balance at time of booking. 
  
  
• If full payment is not received by the deadline, CAPOW may cancel the booking and retain all funds paid.
  
  
• For day guiding, an additional $25 per person applies for any participants beyond four.
  
  
• AST course registrations may be transferred to another course within the same season if space is available.
  
  
• No refunds are provided for AST courses unless the cancellation is due to guide injury or a CAPOW forced cancellation. 
  
  

CAPOW House — Booking & Payment Terms

Full House Bookings

• 50% deposit due at booking.
  
  
• Remaining balance due 60 days prior to check-in.
  
  
• Cancellations prior to 60 days: full refund minus 10% admin fee.
  
  
• Cancellations within 60 days: no refunds.
  
  

Single Room Bookings

• 100% payment due at booking.
  
  
• Cancellations prior to 30 days: full refund minus 10% admin fee.
  
  
• Cancellations within 30 days: no refunds.
  
  

Waiver & Participation Requirements

All participants must:

• Review and agree to the CAPOW Waiver and booking terms before making any payment.
  
  
• Sign the waiver digitally prior to their trip.
  
  
• Sign the waiver in person before participating in any activities.
  
  
  

Operator-Initiated Changes or Cancellations - All products

If CAPOW is unable to operate a program due to events beyond our control (including but not limited to natural disasters, pandemics, border closures, or government restrictions):

• Refund issued minus any non-refundable deposit.
  
  

If a guide becomes unavailable due to illness or injury and a replacement cannot be found:

• Full refund or
  
  
• 100% booking credit toward a future CAPOW trip within the same season, subject to availability.
  
  

General Terms & Conditions

• Participation in all programs is at the sole discretion of CAPOW and its trip leaders.
  
  
• CAPOW reserves the right to cancel any reservation at any time. Booking credits may be offered at CAPOW’s discretion.
  
  
• Participants must disclose any medical conditions that could affect safety. Medical clearance may be required.
  
  
• CAPOW does not provide refunds for:
  
  
  • Weather or snow conditions
    
    
  • Personal or family emergencies
    
    
  • Border crossing issues
    
    
  • Illness or injury
    
    
• CAPOW is not responsible for travel disruptions, delays, or associated expenses.
  
  
• CAPOW assumes no responsibility for the actions or omissions of third-party providers.
  
  

Trip Insurance

We strongly recommend purchasing trip cancellation/interruption and medical insurance. Coverage is available for both Canadians and international travelers. For quotes and options, we suggest contacting Acera Travel Insurance.