CAPOW Guiding Inc. — Booking & Cancellation Policy | 26/27 operational season

By making a booking with CAPOW Guiding Inc. (“CAPOW”), you acknowledge that you have read, understood, and agreed to the following terms and conditions.

Blanket Glacier Chalet (BGC) – Booking Options

Option 1 — Individual Spots (14 Guests)

Price: $2,698 + tax per person
(Increases to $2,775 for any unpaid balances after October 1)

How it Works

• Groups confirm intent to return within two weeks of invitation.

• 14-person minimum.

• Each guest must submit their deposit by May 1.

• After May 1, CAPOW reserves the right to fill any spots without deposits.

• Each guest pays their own deposit and remaining balance.

• All deposits are non-refundable. Guests who can no longer attend may find a replacement guest, subject to CAPOW approval.

• Balance reminder emails begin September 1.

• Final individual payments are due October 1.

• Any unpaid balances after October 1 increase to $2,775.

• If a balance remains unpaid by November 1, the trip leader may find a replacement guest, or CAPOW reserves the right to fill the spot.

Best For

• Groups unsure they will reach 14 guests.

• Groups who prefer individual payments rather than one consolidated payment.

Option 2 — Private Lodge (Exclusive Use)

Flat Price: $37,800 + tax

How it Works

• Groups confirm intent to return within two weeks of invitation.

• Trip leader submits a 20% deposit (~$7,560) by May 1.

• Trip leaders may pay in installments, but all funds need to be received by CAPOW by October 1.

• Reminder emails begin September 1.

• Trip leader collects funds and submits one group payment.

Best For

• Groups who want guaranteed private lodge use.

• Trip leaders who prefer managing a single consolidated payment.

Day Guiding & AST Courses — Payment Terms

• A 20% non-refundable deposit is required at time of booking.

• Remaining balance is due 90 days prior to the trip start date.

• If full payment is not received by the deadline, CAPOW may cancel the booking and retain all funds paid.

• For day guiding, an additional $25 per person applies for any participants beyond four.

• AST course registrations may be transferred to another course within the same season if space is available.

• No refunds are provided for AST courses.

CAPOW House — Booking & Payment Terms

Full House Bookings

• 50% deposit due at booking.

• Remaining balance due 60 days prior to check-in.

• Cancellations prior to 60 days: full refund minus 10% admin fee.

• Cancellations within 60 days: no refunds.

Single Room Bookings

• 100% payment due at booking.

• Cancellations prior to 30 days: full refund minus 10% admin fee.

• Cancellations within 30 days: no refunds.

Waiver & Participation Requirements

All participants must:

• Review and agree to the CAPOW Waiver and booking terms before making any payment.

• Sign the waiver digitally prior to their trip.

• Sign the waiver in person before participating in any activities.

Cancellation & Refund Policy

Guest-Initiated Cancellations

90 days or more prior to trip start

• Refund of payments made, excluding any non-refundable deposit.

Within 90 days of trip start

• No refunds.

• Guests may find a replacement participant, subject to CAPOW and/or group approval.

Operator-Initiated Changes or Cancellations

If CAPOW is unable to operate a program due to events beyond our control (including but not limited to natural disasters, pandemics, border closures, or government restrictions):

• Refund issued minus any non-refundable deposit.

If a guide becomes unavailable due to illness or injury and a replacement cannot be found:

• Full refund or

• 100% booking credit toward a future CAPOW trip within the same season, subject to availability.

General Terms & Conditions

• Participation in all programs is at the sole discretion of CAPOW and its trip leaders.

• CAPOW reserves the right to cancel any reservation at any time. Booking credits may be offered at CAPOW’s discretion.

• Participants must disclose any medical conditions that could affect safety. Medical clearance may be required.

• CAPOW does not provide refunds for:
  • Weather or snow conditions

  • Personal or family emergencies

  • Border crossing issues

  • Illness or injury

• CAPOW is not responsible for travel disruptions, delays, or associated expenses.

• CAPOW assumes no responsibility for the actions or omissions of third-party providers.

Trip Insurance

We strongly recommend purchasing trip cancellation/interruption and medical insurance. Coverage is available for both Canadians and international travelers. For quotes and options, we suggest contacting Acera Travel Insurance.